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  COMPANY OVERVIEW

Roach-Reid Business Systems, Inc. is the oldest distributors of office automation equipment in the United States. The company was started in 1906 by J. Herbert Roach and Robert Reid, who were business friends of Thomas A. Edison. They became the original and first distributor for the Edison wax cylinder dictation/transcription machine.

Today, Roach-Reid Business Systems, Inc. is an Ohio and Southern Michigan company that specializes in the sales and support of all the following products...

* Voice Logging for "call centers" and 911 PSAP - whole screen capture, text capture, email and GIS capture for NG911 readiness.
* Surveillance Video Systems (Analog and IP), including interview room recording systems.
* Dictation Systems ... Philips, Olympus, Dataworxs and Crescendo.
* VoIP Telephone and Voice Mail Systems manufactured by Toshiba, Star2Star and IPitomy.
* Transcription Services

Our primary corporate goal is Strong support, quality product assuring our clients of the best properly trained service staff possible. This allows us to offer you and your investment from us to live up to its ultimate potential.

 
 

  More...

From 1906 to 1971, The Roach-Reid Company represented Thomas A. Edison Industries, Division of McGraw-Edison Company, as distributor for Edison Voice writer Dictation Equipment in Northern Ohio and Southern Michigan.

In 1972, The Roach-Reid Company became the exclusive distributor for Lanier Business Products in Northern Ohio, and since have grown into a multifacet audio recording and telecommunications business.

Roach-Reid is an authorized agent for Toshiba PBX and VoIP. Also in this group is IPitomy and Star2Star VoIP Phone Systems.
For NG911 and "Call Center" recording and data capture.HigherGround Call recorders (California), Eventide (New Jersey) and Verint (NY) Clear2there Video Systems (Oklahoma).

We have recently taken on additional products that blend smoothly into our field of expertise. Among the natural fits are VIQ Court Room Recording systems.
"Clear2there", "Verint" and "Tashiba" Security Camera Systems.
Along with ELPedium (RODI) "Interview Room Recording System with speech recognition/transcription and video capabilities.